Your data protected under LGPD — Law No. 13.709/2018 • Pix transactions with bank-grade encryption • Your data subject rights, guaranteed • Privacy contact: privacidade@55bingo.best • No data sold or shared without consent • 100% mobile platform, your data secure on any screen • Your data protected under LGPD — Law No. 13.709/2018 • Pix transactions with bank-grade encryption • Your data subject rights, guaranteed • Privacy contact: privacidade@55bingo.best • No data sold or shared without consent • 100% mobile platform, your data secure on any screen •
Official platform document

Privacy Policy of the 55bingo – LGPD and Your Data Protection

This Privacy Policy clearly and objectively explains how the 55bingo collects, uses, stores, and protects its players' personal data in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). You have the right to know exactly what we do with your information.

Last updated: July 2026 Brazilian Portuguese version Applies to players in Brazil
This policy contains
11
main sections
Compliance with
LGPD · Law No. 13.709/2018

Our Commitments to Your Privacy

Six principles that guide how 55bingo handles your personal data.

End-to-End Encryption

All information transmitted between you and 55bingo — including registration data, betting history, and Pix transactions — is protected by bank-grade TLS encryption, preventing interception by third parties.

No Data Selling

55bingo does not sell, rent, or share your personal data with advertisers or commercial partners. Your data exists so we can operate the platform for your benefit — not to generate third-party revenue at your expense.

Your Rights Under the LGPD

You may access, correct, port, or request the deletion of your personal data at any time. 55bingo responds to all data subject requests within 15 business days, as provided under the LGPD.

Secure Storage

Personal data is stored on servers with strict access controls, continuous monitoring, and encrypted backups. Internal access is restricted exclusively to staff with a proven operational need.

Full Transparency

This policy explains in plain language every type of data we collect, why we collect it, and how long we keep it. No unnecessary legal jargon — we want you to genuinely understand what happens with your information.

Ongoing Compliance

The 55bingo legal and compliance team regularly monitors updates to the LGPD and online gaming regulations in Brazil to ensure this policy always reflects current best practices.

1. Data Controller

For the purposes of the General Data Protection Law (LGPD — Law No. 13.709/2018), the controller responsible for processing the personal data collected through the platform 55bingo, available at 55bingo.best, is the platform's operating company, identified in the legal documentation registered in Brazil.

The personal data protection officer (DPO — Data Protection Officer) can be contacted directly by email at privacidade@55bingo.best, a dedicated channel for privacy and LGPD-related matters. All requests received through this channel are responded to within 15 business days.

To exercise any right provided for in this policy or under the LGPD, send an email to privacidade@55bingo.best with the subject line describing your request. Identity verification will be required to process the request.

2. Data Collected

The 55bingo collects different categories of personal data depending on the type of interaction you have with the platform. Below is a transparent description of each category.

2.1 Registration Data

When you create your account, we collect: full name, CPF, date of birth, email address, mobile number with area code, and in some cases your full residential address for identity verification purposes.

2.2 Identity Verification Data (KYC)

To comply with legal obligations regarding anti-money laundering and age verification, we may request identity document images such as a national ID, driver's license, or passport, along with proof of address. This data is handled with the highest level of protection.

2.3 Financial Data

To process deposits and withdrawals, we collect information about the payment methods used — such as your Pix key, bank transfer details, or credit/debit card data. Full card details are processed by PCI-DSS certified intermediaries and are not stored directly by the 55bingo.

2.4 Platform Usage Data

We automatically log information about how you use the platform: sports betting history (Brasileirão, Copa do Brasil, Libertadores) and casino game history (slots, roulette, crash games), amounts wagered, and dates and times of access and sessions.

2.5 Technical Data

We collect technical data such as IP address, browser type and version, operating system, device identifier, screen resolution, internet provider, and approximate geographic location (no GPS tracking).

The 55bingo applies the principle of data minimization: we collect only what is strictly necessary for the purposes stated in this policy. We do not collect sensitive data such as biometrics, health information, or GPS location.

3. Purpose of Processing

Each piece of data collected by the 55bingo has a specific, declared purpose. The table below summarizes the main purposes:

Data Category Primary Purpose Required?
Registration data (name, CPF, email) Create and operate your account; identity and age verification Yes
KYC Documents (National ID, Driver's License) Comply with legal anti-money laundering obligations Yes (legal)
Financial data (Pix, card) Process deposits and withdrawals; prevent fraud Yes
Betting and game history Platform operation; responsible gaming; customer support Yes
Technical data (IP, device) Account security; fraud detection; platform improvements Partially
Email and mobile Transactional communications; support; security notifications Yes
Browsing data (cookies) Experience personalization; performance analysis Upon consent

The 55bingo does not use your data to sell third-party advertising, build profiles for external marketing purposes, or make automated decisions that produce significant effects on you without proper transparency.

5. Data Sharing with Third Parties

The 55bingo does not sell or share your personal data with third parties for commercial purposes. Sharing occurs only in the specific situations described below, and always with the minimum data necessary:

5.1 Payment Processors

To facilitate transactions via Pix, bank slip, credit/debit card, PicPay, and Mercado Pago, we share strictly necessary payment information with certified financial intermediaries. These partners operate under data processing agreements and may not use your information for any other purpose.

5.2 Technology Providers

Cloud infrastructure services, security analysis, fraud detection, and casino game providers (slots, live roulette, crash games) may receive technical and usage data necessary to deliver the contracted services. All such partners are bound by confidentiality and data protection agreements compatible with the LGPD.

5.3 Regulatory and Legal Authorities

The 55bingo may share data with the Banco Central do Brasil, the Conselho de Controle de Atividades Financeiras (COAF), the Ministério da Fazenda, and other competent authorities when required by law, court order, or regulatory investigation. In such cases, sharing is a legal obligation and does not require consent.

5.4 Auditors and Consultants

External auditors and legal consultants providing services to the 55bingo may have access to aggregated or anonymized data for audit and compliance purposes. Access to identifiable personal data by these professionals is restricted and governed by contract.

55bingo never shares your data with advertising companies, social networks, or marketing platforms without your explicit, revocable consent.

6. Data Retention and Deletion

The 55bingo retains your personal data for as long as necessary to fulfill the purposes described in this policy. Retention periods vary depending on the data category and applicable legal obligations:

  • Registration and identity data (KYC) — retained for the full duration of the account and for a minimum of 5 years after account closure, in accordance with anti-money laundering requirements.
  • Financial transaction records — retained for 5 years after the transaction is completed, in accordance with Brazilian Central Bank regulations and tax legislation.
  • Betting and game history — retained for the duration of the account and for up to 2 years after account closure for dispute and audit purposes.
  • Technical and browsing data — retained for up to 12 months, unless there is a specific operational or legal need.
  • Support communications — retained for 2 years for quality assurance and dispute resolution purposes.

Once retention periods expire, data is securely deleted or irreversibly anonymized, making re-identification of the data subject impossible.

7. Cookies and Similar Technologies

The 55bingo uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience as a player. The types of cookies used are listed below:

7.1 Essential Cookies

Required for the platform's basic operation: maintaining login sessions, account security, and transaction processing. These cookies cannot be disabled without affecting your ability to use the platform.

7.2 Performance and Analytics Cookies

These collect information about how players use the platform — which pages are visited most, average session duration, and errors encountered. The data is aggregated and anonymized. You may opt out of these cookies without losing access to essential features.

7.3 Functionality Cookies

These allow the platform to remember your preferences — such as language, notification settings, and interface customization. Disabling them may reduce the level of personalization in your experience on the 55bingo.

7.4 Cookie Management

You can manage your cookie preferences at any time in your browser settings or through the privacy panel available in your account on 55bingo. Withdrawing consent for non-essential cookies does not affect the validity of any processing carried out prior to that withdrawal.

8. Security Measures

Protecting your personal data is a core technical priority for the 55bingo. Security measures in place include:

  • TLS 1.3 Encryption across all communications between your device and the platform's servers.
  • Encryption at rest for data stored in the database, including account information and transaction history.
  • Two-factor authentication (2FA) available to all players in the account settings.
  • Continuous monitoring of unauthorized access attempts, anomalous behavior, and potential attacks on the platform.
  • Internal access control with a least-privilege principle — staff members access only the data required for their specific roles.
  • Security audits regular audits conducted by independent specialized firms.
  • Incident response plan with procedures for notifying the ANPD and affected data subjects in the event of a data breach, within the timeframes required by the LGPD.

No system is 100% secure. In the event of a security incident that puts your data at risk, the 55bingo will notify you and the Autoridade Nacional de Proteção de Dados (ANPD) within the legal timeframes established by the LGPD.

On your end, it is important to keep your password secure, not share your login credentials, and enable two-factor authentication. Any suspected unauthorized access should be reported immediately to support via the chat available 24 hours a day.

9. Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by the 55bingo, a robust set of rights that can be exercised at any time. Below are all your rights and how to exercise them:

Right of Access

You can request a copy of all personal data 55bingo holds about you, including your betting history, transactions, and communications.

Right to Rectification

Outdated or incorrect data can be corrected directly in your account settings or by submitting a request to 55bingo support.

Right to Erasure

Data not required by law may be deleted upon request. Financial and identification data are subject to minimum legal retention periods.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another controller, in accordance with ANPD regulations.

Consent Withdrawal

Consents given for marketing and non-essential cookies may be withdrawn at any time without affecting your core use of the platform.

Right to Information

You have the right to know which third parties your data is shared with, the legal basis for each processing activity, and how long each piece of data is retained.

To exercise any of these rights, send an email to privacidade@55bingo.best with the subject line "LGPD Request – [type of right]" and include information to identify the data subject. We respond within 15 business days. If you are not satisfied with our response, you may appeal to the National Data Protection Authority (ANPD).

10. Minors

The platform 55bingo is intended exclusively for individuals aged 18 years of age or older. The platform does not permit the processing of data belonging to individuals under 18 years of age under any circumstances.

To ensure compliance with this restriction, the 55bingo adopts the following measures:

  • Date of birth verification at the time of registration.
  • Requesting a photo ID to confirm age when necessary.
  • Immediate account closure upon identification of an account holder under 18 years of age, with the real balance returned to the verified legal guardian.
  • No intentional collection of any data from individuals under 18.

If you become aware that a minor under 18 has created an account on the platform, please notify 55bingo support immediately via 55bingo via chat or by email at contato@55bingo.best. The account will be closed and data deleted in accordance with Brazilian law.

Prohibited for users under 18. Minors accessing the platform is a violation of the Terms and Conditions and will be treated as a top priority by 55bingo's compliance team.

11. Policy Updates and Contact

11.1 Updates

This Privacy Policy may be updated periodically to reflect changes in Brazilian legislation, online gaming regulations, our data processing practices, or in response to ANPD decisions. Material changes will be communicated by email and/or through a prominent notice on the platform with at least 7 days prior to its entry into force.

Continued use of the platform 55bingo after an updated version of this policy takes effect constitutes acceptance of the changes made. We recommend checking this page periodically.

11.2 Privacy Channel

For all matters related to privacy, data protection, and the exercise of rights under the LGPD, the official channel is:

  • Data Protection Officer (DPO) email: privacidade@55bingo.best
  • General support: contato@55bingo.best
  • Live chat: available 24 hours a day on the platform

11.3 Autoridade Nacional de Proteção de Dados (ANPD)

If you believe your rights under the LGPD have not been properly upheld by the 55bingo, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.

Last updated: July 2026. Version 2.0 in Brazilian Portuguese.

Frequently Asked Questions about Privacy at 55bingo

The questions we receive most often about how we handle and protect your data.

No. 55bingo does not sell, rent, transfer, or share your personal data with advertisers, marketing partners, or any third parties for commercial purposes. Data sharing occurs exclusively with payment processors (to facilitate transactions via Pix, boleto, and card), technology providers strictly necessary for platform operations, and legal authorities when required by Brazilian law. All partners who receive data are bound by data protection agreements compatible with the LGPD.

Send an email to privacidade@55bingo.best with the subject line "Data Deletion Request" and include your full name and registered CPF so we can identify the data subject. 55bingo will respond within 15 business days. Please note that data required by law — such as financial transaction records and identity verification — must be retained for the minimum legal period (generally 5 years) even after account closure, in compliance with Central Bank regulations and anti-money laundering rules. Non-mandatory data will be fully deleted.

Yes. Pix transactions on 55bingo are processed with TLS encryption and comply with the security standards set by the Banco Central do Brasil. The data required to process a Pix transaction is shared only with the certified intermediary financial institution — 55bingo does not store third-party Pix keys beyond what is necessary for the transaction. Credit and debit card data is processed by PCI-DSS certified intermediaries and is never stored directly on the platform's servers.

No. 55bingo does not request access to your phone's GPS and does not perform real-time location tracking. Your IP address is logged for security purposes — detecting suspicious logins, preventing fraud, and maintaining regulatory compliance — but this provides only an approximate geographic location (city or region), not your exact position. 55bingo does not share location data with third parties for advertising purposes.

After account closure, data not subject to legal retention obligations is deleted within 30 days. Data required by law — financial transaction records, identity documents, and operational history related to anti-money laundering compliance — is retained for the minimum legal period (generally 5 years), after which it is securely and permanently deleted. You may request confirmation of account closure and deletion of non-mandatory data by emailing privacidade@55bingo.best.

Play with confidence at 55bingo

Your data is protected by the LGPD and industry-leading security practices. Free registration, Pix deposits in seconds, and a R$ 50.00 freebet for new players. Full transparency from start to finish.

Privacy Policy

The 55bingo processes your personal data in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). For questions or requests: privacidade@55bingo.best. Also refer to our Terms and Conditions.

Responsible Gaming

Betting is entertainment — not a guaranteed source of income. Never bet amounts that strain your budget. Set deposit limits and self-exclusion options in your account preferences at the 55bingo at any time. Prohibited for users under 18. Emotional support: CVV 188. More at Responsible Gaming.

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